Effective Date: 1 April 2026

1. Introduction

Active MSG is a product of Andro Buddy Technologies Private Limited. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

By using Active MSG, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Information

Name

Email address

Phone number

Business details

b. Usage Data

Login activity

IP address

Device and browser information

Platform usage behavior

c. Messaging Data

Contact numbers uploaded by users

Message templates and campaign data

We do not access or store personal WhatsApp conversations beyond what is required for service functionality.

3. How We Use Your Information

We use collected data to:

Provide and operate the platform

Send and manage WhatsApp campaigns

Improve product performance

Provide customer support

Ensure security and prevent misuse

4. User Responsibility

You are solely responsible for:

Ensuring you have proper consent before messaging any contact

Complying with applicable laws and regulations

Following WhatsApp and Meta platform policies

Active MSG does not take responsibility for misuse of the platform by users.

5. Data Sharing & Third Parties

We may share data with:

WhatsApp Business API providers

Cloud hosting providers (e.g., servers, storage)

Payment gateways (if applicable)

We do not sell your personal data.

6. Data Storage & Retention

Data is stored on secure servers

We retain data only as long as necessary to provide services

Users may request deletion of their data at any time

7. Data Security

We implement reasonable security measures including:

Secure server infrastructure

Access control mechanisms

However, no system is 100% secure.

8. Your Rights

You have the right to:

Access your data

Request correction

Request deletion

Withdraw consent

To exercise your rights, contact us at: hello@activemsg.com

9. Cookies & Tracking

We may use cookies or analytics tools to improve user experience and performance.

10. Third-Party Services

Active MSG depends on third-party services such as WhatsApp APIs.

We are not responsible for the policies or practices of these third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

12. Contact Us

For any questions or concerns:

Email: hello@activemsg.com